State Farm® Insurance Agent Lana Richards
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Vanessa Comeaux
November 12, 2024
"Linda Elizabeth was very helpful & sweet!"
"Thanks for the review Vanessa! We appreciate you!"
Rachel L Green
November 6, 2024
"Kishyra was very nice and professional. I was treated with dignity and respect. I never felt like I was being rush.and that meant a lot to me. Thank you so much!"
"Thank you for your review Rachel! Customer service is so important to us- we wouldn’t be here without you! We are always here when you need us. "
James Simmons
November 6, 2024
"Extremely responsive to the needs of their clients. Always a friendly and caring voice to speak with."
"Thanks so much for the stars James!"
Kendra You
November 1, 2024
"Excellent customer service ❤️❤️"
"Thank you for the review Kendra! Customer Service is always top priority for us!"
Linda Moore
October 29, 2024
"Thank you, Kishyra, F. for being so kind and patient with me when filing a claim. Very polite"
"We’re so glad to hear from you Linda! Claims are never fun- we are here to make this process as smooth as we can for you. Thank you for choosing State Farm!"
Pat Landry
October 20, 2024
"Always there to help and also very fast response"
"Thank you for your review Pat! We appreciate your business and will continue to be here for you!"
Jacque' Thomas
October 10, 2024
"Linda Elizabeth help me with making a payment and had really good customer service"
"Thank you for the review Jacque’! We always enjoy seeing you come into the office. We always want to give our best to you!"
Heather Gray
September 28, 2024
"Thanks Alicia for the quick service you provided yesterday by adding a vehicle to my auto policy. I appreciate your help!"
"Thank you so much for the review Heather! We appreciate you!"
Marcia Turnipseed
September 28, 2024
"Sandra thoroughly reviewed my policies with me and offered suggestions for me to consider. I was unable to make any changes to upgrade my coverage at this time due to my current finances. Cost of living expenses, including health, auto and property insurance are difficult to budget."
"Thank you for the review Marcia. Educating our policyholders about their options is important to us. Budgeting during this inflation period is tough, we’re glad to help explore your options for health, auto and property insurance. "
Kiasia Wilson
September 20, 2024
"Alicia was so sweet and kind during this process for me. She explained everything to me and made me feel important! She was very professional and quick to answer my calls, emails, and concerns! I highly recommend her to anybody!"
"Thank you for your review Kiasia!Professionalism and our customer service is important to us. We are glad to be here for you!"
Christopher Gay
September 19, 2024
"I'm very happy with Lana and her team. They're always professional and willing to help their customers. Everyone there is so awesome. I'm never going to change my insurance."
"Thank you so much for your review Chris! We know you have a lot of options and are so glad you chose us! We appreciate you!"
Ana Cristina Rudholm
September 13, 2024
"Ms. Linda Elizabeth was so kind, gracious, and professional! Such a pleasure handling insurance matters with her! Very knowledgeable, patient, and explains things in a very clear way!"
"Thank you so much for your review Ana- we appreciate you! We’re glad to hear about your great customer service experience with Linda Elizabeth!"
Tlsart 061499
September 13, 2024
"Linda Elizabeth is always so sweet, and takes care of me every time! Kind, attentive, and quick✨"
"Thank you so much for your review! We appreciate you and your business!"
Ned F
August 30, 2024
"Jessica was pleasant and accommodating. I would definitely go back to Lana Richards State Farm for all of my other insurance needs in the future."
"Thank you for your review Ned! Welcome to the State Farm family- we’re so glad to have you!"
Jorge Sanchez
August 23, 2024
"Great overall experience. Very knowledgeable courteous and professional person. Insurance has always been a nightmare for me in this department, but in this case I am confident that I have made the right choice. Thank you Kishyra!"
"Thank you so much for the review Jorge! We know insurance is never anyone’s favorite topic (except ours!) we always strive to make it as painless as possible. Welcome to the State Farm family!"
Diana Wright
August 22, 2024
"Great service."
"Tha in you so much for the review Diana! We appreciate it and we appreciate YOU! "
Dana Noffsinger
August 5, 2024
"Kishyra was such a pleasure to deal with when I was in the market for a new policy. She was knowledgeable and so helpful in saving is a bunch of money. I highly recommend her."
"Thank you for the review Dana! And welcome to the State Farm family! We are so glad you chose us and will always work to bring our best to you!"
Corri Thompson
August 3, 2024
"Lana and her team are so helpful! They made the process so easy and helped me out so much! 10/10 recommend!"
"Thank you so much for the review Corri! We appreciate you!"
Wanda Jules
July 28, 2024
"Don’t like y’all going up 6 months after we renewed our policy with you guys I’m looking for something cheaper we gave no accidents no tickets that’s what we don’t like"
"I’m sorry you feel this way- after looking into this it looks like our team offered multiple discounts to try and reduce your rate as well as coverage changes- all which you declined. Our agency does not set the pricing, and rates are only guaranteed for the six month policy period. As cost of labor, parts and everything else rises, we do see rates reflecting that as well. Insurance is a pool, so even if you don’t have any tickets or accidents, you could be affected by the driving habits of those around you. We are here and ready to answer any other questions you may have. "
Placido Ramos
July 25, 2024
"Ms Alicia has been a great help to me since I became a member with State Farm. I owen three vehicles and I’m very satisfied that I also introduce my son with State Farm I highly recommend her with her attitude towards clients an professionalism."
"We are honored to have you and your son’s auto insurance with us! Thank you for the review!"
Cam Cam
July 24, 2024
"I am so pleased with the customer service and rates at this State Farm agency! My agent Kishyra is so kind and informative, she made the process very easy and straightforward. Like a good neighbor, Kishyra is thereee 💯 Really happy with my new car insurance! I highly recommend this agency, my cousin was with them before and I've bought a vehicle from him, then resumed my own insurance here because he also recommended them to me - and they gave me the best quote and coverage out of anyone!"
"Welcome to the State Farm Family Cam! We are so glad to help you with your auto insurance needs. We will always strive to bring our best to you! We hope to see you at the office soon!"
Brooke Toups
July 12, 2024
"linda is so kind and professional. She is very with all of my questions."
"Thank you for your review Brooke! We will continually strive to bring our best to you. We love questions and being able to step up when you need us. "
John Perrault
July 10, 2024
"Lana Richards I'm going to miss talking to you you was a great person to talk to wish you well where ever you go keep in touch something 👍"
"Hey John! Thank you for your review! Luckily, we don’t plan on going anywhere and will be here to help with all your insurance needs for years to come!"
Ben
July 9, 2024
"Alicia and the whole staff were professional and helpful in setting up my home policy."
"Thank you for the review Ben! We are glad to help with your home insurance needs!"
curtisia guillory
July 2, 2024
"I've been with them over 3yrs or longer everytime I have a question or concern they don't hesitate to answer them. Everyone ones always friendly when I call also I've never had a bad experience. Alicia is always friendly and willing to help."
"We are so grateful for you Curtisia! Thank you for allowing us to serve you!"