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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cindy Henderson

May 19, 2026

4  out of  5
rating by Cindy Henderson
"Agent was very helpful and seemed to understand the issue I was calling about. My only concern is that I received a text that on June 5 the full amount of my bill was going to be taken out on auto pay. I called right back and said that wasn’t what I signed up for! My payment should yes only be about $25 or so as a monthly payment. I was reassured that the total amount of $350. + would not be taken out just yet he monthly payment. So if that is what’s going to happen then A+ to that agent."
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al davis

May 18, 2026

5  out of  5
rating by al davis
"Misty was very helpful, very quick at getting the quote and job done!"
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Jorge Perez

May 15, 2026

5  out of  5
rating by Jorge Perez
"Thank you misty for helping me get the insurance I needed"
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Tyler Walt

May 14, 2026

5  out of  5
rating by Tyler Walt
"Legit best insurance agent on the market"
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TRILLY GAMES

May 7, 2026

5  out of  5
rating by TRILLY GAMES
"Very reasonable pricing on motorcycle insurance, also whatever y'all are paying miss liz it ain't enough she's a big baller. Very educated on individual policies and even knows how billing will happen this is my second time ever buying insurance and she made it genuinely easy. Thanks again Liz"
We responded:
"Thank you for the awesome review! 😂 We’re pretty convinced Liz is a big baller too. We appreciate you and trusting us for your motorcycle insurance and for shouting out Liz’s knowledge and customer service. Helping make insurance easy to understand (and affordable) is exactly what we strive for. Thanks for being apart of the family!"
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Tony Alford

May 5, 2026

5  out of  5
rating by Tony Alford
"Cheyenne Took care of everything I needed"
We responded:
"Tony, thank you so much for the review! We appreciate you!"
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Seaborn Chavers

May 5, 2026

5  out of  5
rating by Seaborn Chavers
"My experience working with Lizbeth Lara Mosqueda was truly exceptional. During a trying time following my brother-in-law’s unexpected passing, Liz offered steady guidance, compassion, and clarity when we needed it most. She took the time to carefully walk me through his policies, explained everything in a way that was easy to understand, and ensured nothing was overlooked. Liz is incredibly knowledgeable, responsive, and professional. She was always quick to follow up, answer questions, and make sure I felt confident every step of the way. What sets her apart is her genuine care—she goes beyond just doing her job and makes a real difference for her clients. If you’re looking for someone who combines expertise with empathy and truly goes the extra mile, I highly recommend Liz. I’m incredibly grateful for her support."
We responded:
"Thank you so much for your kind words and taking the time to share your experience. We are deeply sorry for your family’s loss, and we’re grateful Liz was able to provide comfort, clarity, and support during a difficult time. Helping our policyholders navigate moments like these with compassion and care is something we take very seriously, and your words mean more than you know. Liz genuinely cares about for every family she works with. Thank you again for your trust and recommendation. "
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destiny long

April 29, 2026

5  out of  5
rating by destiny long
"Misty has been amazing help! I’m so thankful for the communication and through the process. She made it simple and easy to understand. So thankful for Misty!"
We responded:
"Thank you for the review Destiny! We’re so glad to hear Misty was able to clearly and easily communicate throughout your process. Welcome to the State Farm family!"
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Logan Savoy

April 28, 2026

5  out of  5
rating by Logan Savoy
"Cheyenne Quick smooth transaction, CLEAR COMMUNICATION! CHEAP and reliable coverage with STATE FARM."
We responded:
"We’re so glad to welcome you Logan! We’re always here for you and an so glad to hear Cheyenne made the transaction smooth!"
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Laurie Hicks

April 27, 2026

5  out of  5
rating by Laurie Hicks
"Sandra was very thorough and extremely helpful"
We responded:
"Thank you for your kind words Laurie! We’re thrilled to hear that Sandra provided such thorough and helpful service. We appreciate you!"
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Tom Riner

April 27, 2026

5  out of  5
rating by Tom Riner
"I recently changed my home and auto insurance to State Farm. Liz Mosqueda was my customer service representative and she was excellent. She was very thorough and kept me up to date every step of the way. I highly recommend her."
We responded:
"Thank you, Tom! We’re so glad you made the switch for your home and auto insurance and that Liz provided excellent customer service throughout the process. Keeping our policyholders informed every step of the way is a top priority at Lana Richards State Farm. We truly appreciate you and are here for you anytime!"
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Emily Janise

April 26, 2026

5  out of  5
rating by Emily Janise
"I had been a State Farm customer and switched insurance to a different company that had lower rates. I got a call from Liz at Lana Richards asking if she could run a new quote to see if I’d switch back. I decided to go in and talk to her and run numbers. I’m so glad I went. Liz was extremely thorough and knowledgeable about what everything meant. She was also patient and ran every option for me to make sure I was getting the best policy for the lowest rate. I walked out with the coverage I needed at a great rate. Thank you, Liz for making me feel valued. If you’re in the market for any type of insurance- go in to Lana Richards. There is such a positive and fun vibe in this office. There was never a moment that I felt pressure or rushed to make a decision."
We responded:
"Thank you Emily for such a thoughtful review! We’re so happy Liz was able to help you find the right auto and life insurance at the best rate. Our goal at Lana Richards State Farm is to provide knowledgeable, pressure free service so you feel confident in your decisions. It means so much to hear that you felt valued and welcomed in our office. We appreciate your trust and look forward to being your go-to insurance agency!"
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Cole B

April 24, 2026

5  out of  5
rating by Cole B
"I called to get a quote and Cheyenne was incredibly helpful. She had the quote done within minutes and answered all of my questions thoroughly. Great customer service."
We responded:
"Thanks for the review Cole! We appreciate it and are always here for you!"
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Jozette “Jazzy Jo” Rubin

April 15, 2026

5  out of  5
rating by Jozette “Jazzy Jo” Rubin
"I love how they always about business. Great attitudes. Friendly and respectful"
We responded:
"Thank you so much, Jozette! We truly appreciate your kind words. Providing friendly, professional service is always our goal. We’re grateful for your support!"
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Victoria Mercer

April 14, 2026

5  out of  5
rating by Victoria Mercer
"I have never actually been to the office, but over the phone everyone is always so, so nice and they make sure I get answers to my concerns."
We responded:
"Thanks for the review Victoria! Come see us anytime! We’d love to meet you in person. Until then, we’re committed to answer any questions and help however we can!"
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Katelynn Hardy

April 14, 2026

5  out of  5
rating by Katelynn Hardy
"Cheyenne answered all my questions and was very professional!"
We responded:
"Thanks for the review Katelynn! We’re glad we were able to answer all your questions! We’re always here for any you have!"
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Robbie Grossheim

April 9, 2026

5  out of  5
rating by Robbie Grossheim
"Liz Mosqueda was knowledgeable, able to answer all of my questions and was prompt in returning phone calls. She was very professional."
We responded:
"Thank you for the review Robbie! Liz always strives to be the best she can for our policyholders. We appreciate you!"
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SALVADORE COSTA

April 8, 2026

5  out of  5
rating by SALVADORE COSTA
"My agent, Liz, was very helpful with my auto insurance and my home insurance. She always greeted me with a happy face. Keep her forever."
We responded:
"Thanks so much for the review Salvadore! Liz is an awesome agent and we love having her! We always strive to be helpful and want to help anyway we can. We appreciate you!"
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Jackelin Henry

April 7, 2026

5  out of  5
rating by Jackelin Henry
"Just wanted to say LaToya Crochett help me with all my questions and needs."
We responded:
"Thank you so much Ms. Henry! We will always be here to help with anything you need!"
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Dana Noffsinger

April 1, 2026

5  out of  5
rating by Dana Noffsinger
"Kishyra was such a pleasure to deal with when I was in the market for a new policy. She was knowledgeable and so helpful in saving is a bunch of money. I highly recommend her."
We responded:
"Thank you for the review Dana! And welcome to the State Farm family! We are so glad you chose us and will always work to bring our best to you!"
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Lindy Odom

March 17, 2026

5  out of  5
rating by Lindy Odom
"Lana and her staff are very knowledgeable and helpful any time I have questions! I love knowing that they are always a phone call away!"
We responded:
"Thanks so much for the review Lindy! We’re happy to service your insurance needs and will always be here for you!"
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Joe Nathan Roberts Jr.

March 16, 2026

5  out of  5
rating by Joe Nathan Roberts Jr.
"Latoya Crochett was very professional and very helpful!!! A very knowledgeable agent who helped me with all my needs!!! Thank yall so much🙏🏾💪🏾💙💯🧡"
We responded:
"Thank you so much for the review Joe! We appreciate you and are here to always answer any questions!"
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Kate Davis

March 12, 2026

5  out of  5
rating by Kate Davis
"Cheyenne called me to ask a question and I responded by asking her for several things!! She was quick to respond and gave me what I asked for, quickly and calmly. She went above and beyond! Thanks Cheyenne!"
We responded:
"Thanks so much for the review Kate. We are glad to answer any questions you may have!"
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Tabitha Evans

March 11, 2026

5  out of  5
rating by Tabitha Evans
"Huge thanks to Misty at Lana Richard’s State Farm! I had a 'janky' policy from another company that left me unprotected. Misty took the time to review my coverage line-by-line, explained everything in plain English, and found me a superior policy. She even went above and beyond and acted as liaison to ensure a smooth and easy cancellation from my low morale carrier. Their professionalism and knowledge saved me money and gave me real peace of mind."
We responded:
"Thank you so much for the kind words, Tabitha! We truly appreciate you taking the time to share your experience. I’m glad Misty was able to walk through everything with you and help make sure you had the coverage and clarity you deserved. Taking the time to explain things and make insurance simple is exactly what we strive for at Lana Richards State Farm!"
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Shah Ashfaq

March 9, 2026

5  out of  5
rating by Shah Ashfaq
"Kyshira Felix was great and really helped us out! Liz also helped me a lot! They were great."
We responded:
"We appreciate the feedback Shah! We are always here to help!"