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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jay Miles

May 12, 2025

5  out of  5
rating by Jay Miles
"I had the pleasure of speaking with Amanda Allison. She was very knowledgeable, patient and answered all my questions to meet my needs! I thank her for being thoughtful and caring while working with me."
We responded:
"Thank you for the review Jay! Providing reliable and friendly service is always our top priority. Never hesitate to reach out if you need us!"
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Quaana Warren

May 8, 2025

5  out of  5
rating by Quaana Warren
"Kishyra was very helpful good customer service"
We responded:
"Thanks so much for the review Quaana! We appreciate you!"
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Jim Fennell

May 6, 2025

5  out of  5
rating by Jim Fennell
"After 35 years of superb service from Cole Gober and his assistant, Michelle Guzman, I was apprehensive about leaving them when Cole passed away recently and being transferred to another agency. But to my delight, I have rapidly become one of Lana Richards' satisfied customers this year! I'm especially thankful for the service of Lana's associates, Kishyra and Amanda, who helped me review all of my State Farm policies and their coverages over the phone on two separate occasions.. They were both exceptionally friendly, courteous, knowledgeable and professional--and stayed extraordinarily patient with me while we reviewed all of my policies in detail. Working with both of them was an excellent investment of my time! It's just kind of service that has become a trademark of State Farm's customer service representatives and has kept me a loyal customer since I started driving in 1970, almost 55 years ago!"
We responded:
"Thank you so much for the review Jim! We are so very glad to have you! We appreciate your business and look forward to growing our relationship!"
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Amber Woodard Faulk

April 30, 2025

5  out of  5
rating by Amber Woodard Faulk
"Just secured a new policy with Amanda Allison, she was so helpful! Not only did she assist with my policy but she shared valuable education around insurance in general. I left with a great policy at a reasonable price and have some additional ideas to consider. If you aren’t sure what coverage you need I highly recommend reaching out to Amanda."
We responded:
"We want to ensure our policyholders have all the information on what they are paying for on any policy. We are glad to be here for you to help navigate that! We also glad to have you with us!"
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Medilane Pharmaeuticals

April 30, 2025

5  out of  5
rating by Medilane Pharmaeuticals
"Thank you state farm Lana Richard you guys are the best quick to response and always willing to help.speaking with Amanda was awesome very prompt to problem solving , detailed and very quick to response"
We responded:
"Thank you for the review! Providing excellent customer service is one of our many goals. We’re glad to serve you!"
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raini

April 29, 2025

5  out of  5
rating by raini
"I can’t say enough good things about Amanda! She went above and beyond to help me find the best coverage while saving me money, and in today’s world, that means everything. She was so kind, patient, and genuinely cared about helping me make the right decisions. It felt more like chatting with a friend than talking to an insurance agent. If you’re looking for someone who truly has your back, Amanda is the one to call. Highly recommend!"
We responded:
"Thanks for the review Raini! We are glad to have you part of the State Farm family- providing excellent customer service is so important to us. We hope to serve you for years to come!"
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Brittany Bawcom

April 26, 2025

5  out of  5
rating by Brittany Bawcom
"Amanda A. Was so helpful! She made the process of quoting and switching insurance convenient and easy. Thank you!"
We responded:
"Thank you for the review Brittany! Welcome to the State Farm family!"
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Kara Theriot

April 16, 2025

5  out of  5
rating by Kara Theriot
"Sandra is my go to girl! She’s broken down coverages in a way that I can understand fully and always is patient with all my questions !"
We responded:
"Thank you for the review Kara! Customer service is so important to us! We appreciate you!"
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Curtis Breaux

April 4, 2025

5  out of  5
rating by Curtis Breaux
"I recently had the pleasure of meeting Amanda at Lana Richard's state farm. She is very friendly and knowledgeable. I had surgery and Amanda called to check on me and pray with and for me. She sent me a get well card from everyone at the agency. They do not know how much that means to me. I am so very grateful for her and everyone at State Farm. I highly recommend Amanda at State Farm to anyone looking for an Insurance Agency that puts customers first."
We responded:
"We’ve been and will continue to pray for you Curtis! We hope you get well soon. Healing is tough, but lean on Him to get you through. We are here for you!"
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Hortencia Ramirez

March 27, 2025

5  out of  5
rating by Hortencia Ramirez
"I am very pleased with Amanda Allison for helping me out with the best option to get Insurence for my RV , also for being so patient , and so nice making the process of The application easy and fast , thank you Miss Amanda for your good service !!!"
We responded:
"Thank you for your review! We are here for all your insurance needs, and are glad to help you with your RV!"
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Dustin Wheeler

March 27, 2025

5  out of  5
rating by Dustin Wheeler
"Amanda was awesome and a pleasure to deal with!"
We responded:
"Thanks for the review Dustin! We look forward to growing our relationship!"
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Patrick Brignac

March 18, 2025

5  out of  5
rating by Patrick Brignac
"Excellent service and thorough explanation. Five star service!"
We responded:
"Thank you for the review Patrick! We are glad to serve you!"
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Tanner Allison

March 18, 2025

5  out of  5
rating by Tanner Allison
"Amanda(AKA) my mom was definitely the most helpful in getting me a policy set up with y’all’s agency I 10/10 recommend her for any of your State Farm needs."
We responded:
"Thanks for the review Tanner! We think your Mom is pretty great too!"
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Devonda Brooks

March 14, 2025

5  out of  5
rating by Devonda Brooks
"Thank you Linda for you do!"
We responded:
"Thanks so much for the review Devonda! We appreciate your business!"
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elizabeth nellis

March 14, 2025

5  out of  5
rating by elizabeth nellis
"Kishyra F. was so wonderful and such a big help! She did a great job at answering all my questions as well as explaining everything in detail for me! Thank you so much kishyra F. at Lana Richard’s State Farm!"
We responded:
"Thanks for the review Elizabeth! Knowing what you have is so important. We are glad to have you with us!"
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Deonte Sawyer

March 13, 2025

5  out of  5
rating by Deonte Sawyer
"Amanda was sooo helpful! She was very knowledgeable and actually made me excited to join the State Farm team! Any questions that I had, she made more comfortable every time she answered. She also saved me a ton of money lol I love when I encounter amazing customer service!"
We responded:
"Thank you Deonte! We are also excited to have you join our State Farm team! We are always here to answer any questions you have. We look forward to building a great relationship!"
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Mea Ceja

March 10, 2025

5  out of  5
rating by Mea Ceja
"I appreciate the help I received from Kishyra she was very pleasant and helpful I really appreciate the time she took to get me what I needed."
We responded:
"Thank you Mea! We will always make time to ensure you get the best help possible. We appreciate you!"
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Gayla Baker

March 7, 2025

5  out of  5
rating by Gayla Baker
"Working with this agency was by far the best and easiest experience I’ve had working with insurance agencies. So much so, that I inquired this particular office and I live in Houston Texas. Amanda is so kind and patient it was a pleasure collaborating with her."
We responded:
"Thank you for the review Gayla! We are so glad to have you with us - I hope if you’re in our area you’ll come by! We’ll have a fresh coffee ready for you!"
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John Perrault

March 4, 2025

5  out of  5
rating by John Perrault
"Lana Richards I'm going to miss talking to you you was a great person to talk to wish you well where ever you go keep in touch something 👍"
We responded:
"Hey John! Thank you for your review! Luckily, we don’t plan on going anywhere and will be here to help with all your insurance needs for years to come!"
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Fay Kirby

February 28, 2025

5  out of  5
rating by Fay Kirby
"She was so helpful and explained everything clearly.But more importantly, she found me a lower cost plan you're talking about a while I will be talking about job, i'm talking everything goingShe was so helpful and explained everything clearly. But more importantly, she found me a lower cost plan!"
We responded:
"We understand cost is important, but are so glad to be your agent and help you navigate through properly protecting yourself and your family. We are excited to see our relationship grow!"
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HTXHARDCORE

February 27, 2025

5  out of  5
rating by HTXHARDCORE
"Amanda Quick-Allison was phenomenal with customer service and helped with all of my questions about my policies."
We responded:
"Thank you for the review! Providing excellent customer service is important to us!"
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Rick Hardy

February 25, 2025

5  out of  5
rating by Rick Hardy
"Amanda was very helpful in sorting out my different accounts and making sure I was up to date with you guys. She immediately emailed my receipt and cards. Lana, don't know where you find these girls but they get the job done every time."
We responded:
"Thanks for your review Rick! We appreciate your business and are glad to hear that Alicia, Amanda, and all the girls are being helpful with her customer service!"
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Hill Butane Co

February 18, 2025

5  out of  5
rating by Hill Butane Co
"Amanda was very professional and helpful with explaining my quote today."
We responded:
"We know insurance can be a lot, but understanding your coverage options is so important! Thanks for letting us ensure you know exactly what you’re getting with us!"
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Karen Richard

February 18, 2025

5  out of  5
rating by Karen Richard
"Thank you Amanda for setting all my insurance up! I really appreciate it that you explained all the insurance coverage! You’re the best and kind! Keep up the great work!💕🥰💕"
We responded:
"Welcome to our State Farm family Karen! We are so glad to have you join us!"
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Joseph Kemple

February 17, 2025

5  out of  5
rating by Joseph Kemple
"Amanda did a great job setting me up with insurance and was even able to save me some money. Great experience!"
We responded:
"Thanks so much for the review Joseph! We’re glad to welcome you to our agency! "