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State Farm® Insurance Agent Lana Richards

4.9 out of 5 average rating (61 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Demetria Juarez

May 25, 2023

5  out of  5 rating by Demetria Juarez
"Alicia did a magnificent job helping me out😁 Thank you"

Alberto Hernandez

May 24, 2023

5  out of  5 rating by Alberto Hernandez
"Misty and Sandra were the best they helped my girlfriend every step of the way on her new life policy."

Eva Edwards

May 24, 2023

5  out of  5 rating by Eva Edwards
"It was a Blessing to have such a knowledgeable sales representatives to assist me and my quote was over the top with over two hundred dollars in savings."

NaTosha Edwards

May 23, 2023

5  out of  5 rating by NaTosha Edwards
"My experience with Agent Donovan Edwards was very helpful. He was able to get me a quote quickly and its less than what im currently paying. I will definitely be switching to State Farm soon!"

William Carter

May 23, 2023

5  out of  5 rating by William Carter
"Sandra was very courteous. She helped me with problems. What she didn’t know, she got the infection from someone who did. Thanks Sandra for your help,"

C.J Landry

May 23, 2023

5  out of  5 rating by C.J Landry
"Love the service, they save me so much in insurance and they genuinely want to help."

Terri F. Simmons

May 23, 2023

5  out of  5 rating by Terri F. Simmons
"Sandra was extremely accommodating and her response time was quick and efficient! 🤗"

Rodney Ames

May 17, 2023

5  out of  5 rating by Rodney Ames
"Typically I do not post re how well an individual does or does not do their job. I am making an exception because I have a time line re a claim being processed by State Farm. I phoned my local agent’s office (Lana Richards) spoke with Sandra and explained what I needed. Sandra was very responsive, did exactly what she indicated that she would do and I appreciated her attitude."

Gustavo Silveira

May 15, 2023

4  out of  5 rating by Gustavo Silveira
"The Lana Richards office is usually responsive and attentive. Linda and Alicia have always been able to make what I need happen. Setting up a new policy was a bit complicated, but the staff remained professional and helpful throughout."

Maria Delarosa

May 12, 2023

5  out of  5 rating by Maria Delarosa
"From Wlliam Zayas Great services"

Chad Sallier

May 12, 2023

4  out of  5 rating by Chad Sallier
"She was great.. promptly addressed my request"

Phyllis Grace

May 12, 2023

5  out of  5 rating by Phyllis Grace
"Lana, I'm so sorry that I hadn't responded earlier after my last visit to your office where I received answers and requested quotes for insurance issues I was concerned about. Linda was excellent in helping me to achieve information I need to make future decisions. I was so impressed by her because she was so helpfully informative in regards to my attempt to be well covered within my budget. I think I remember her last name to be Steward, I may be mistaken. ."

Paul Idahosa

May 11, 2023

5  out of  5 rating by Paul Idahosa
"Alicia was very helpful when I ran it problems. Follows up queries with emails and calls."

Dru Miller

May 11, 2023

5  out of  5 rating by Dru Miller
"My agent Linda is always super helpful whenever I call in with a question or request. In the few months that I've had this insurance, I've never had a problem with customer service or anything. This company does great work!"

Christopher Gay

May 10, 2023

5  out of  5 rating by Christopher Gay
"I'm very happy with Lana and her team. They're always professional and willing to help their customers. Everyone there is so awesome."

Gloria Martinez

May 8, 2023

5  out of  5 rating by Gloria Martinez
"Alicia was extremely helpful. Although she didn't know all the answers at first, she placed me on a brief hold and found out what I needed."

Torrie Smith

May 8, 2023

5  out of  5 rating by Torrie Smith
"Super nice people! Sondra was the sweetest! Thank y’all so much!"

Theresa Goodness

May 5, 2023

5  out of  5 rating by Theresa Goodness
"Misty Forman is always so helpful and pleasant. I recommend her!"

Nancy Hart

May 5, 2023

5  out of  5 rating by Nancy Hart
"I was really impressed with Sandra today at my State Farm agents (Lana Richards) office. I called to handle some of my insurance business and she was pleasant, patient and handled it all."

Michael Sculley

May 4, 2023

5  out of  5 rating by Michael Sculley
"Linda Steward is our agent. She is very knowledgeable and professional. The rates and service are great!"

Holly Jurgens

May 2, 2023

5  out of  5 rating by Holly Jurgens
"Called today for some help with my auto policy and Linda was amazing, very helpful professional, and got me the info I needed quickly. I love my insurance company/agency they make it so easy. Thanks Lana for picking such a wonderful staff!"

Rick Hardy

May 2, 2023

5  out of  5 rating by Rick Hardy
"Alicia was very nice and helpful."

Park Avenue Cleaners

May 2, 2023

5  out of  5 rating by Park Avenue Cleaners
"Incredible customer service. Misty is so nice and pleasant and willing to answer all your questions."

Venkatesh Karanki

May 2, 2023

5  out of  5 rating by Venkatesh Karanki
"Good intraction with Miss.Misty Forman . She helped out me with various doubts and confusions ,Thanks to her .Great day at office"

Brayce Alford

May 1, 2023

5  out of  5 rating by Brayce Alford
"Mrs Linda is great she helps me so much and she just a great person when I come in and makes feel welcomed"