State Farm® Insurance Agent Lana Richards
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mark Retchless
December 23, 2025
"Thank you cheyenne for help! Y'all have a great Xmas!"
"Thank you for your review Mark!"
Paula Droddy
December 16, 2025
"We have been happy for quite a while now with Lana Richards State Farm. They are fair and competent. I never have to wait long for anything to be accomplished that I ask for. Cheyenne is very quick to answer questions, make policy changes or really whatever you need. It’s hard to find good help these days so we really appreciate them."
"Thank you so much, Paula, for taking the time to leave such a thoughtful review. We truly appreciate your continued trust in our office. Cheyenne will be so happy to hear your kind words- she takes great pride in being responsive and helpful. Providing fair, competent and timely service is always our goal, and we’re grateful to have wonderful policyholders like you. Please don’t hesitate to reach out if you ever need anything!"
Dorothy Denis
December 12, 2025
"Latoya Crockett was extremely helpful. And very Professional"
"Thank you for the review Dorothy and welcome to the State Farm family!"
Brandy Ginsel
December 10, 2025
"Love the fact that I can text and don’t have to call every time. My question was answered quickly by Cheyenne and she was also very kind!"
"Thank you so much Brandy! We’re glad the texting option made things easier for you. Cheyenne will be thrilled to hear your kind words- she truly enjoys helping our policyholders! "
DME Express Beaumont
December 2, 2025
"Liz help me today on getting quote for me and helping me add a new vehicle to my policy.. Liz was amazing everything went really quick and smooth. I wld recommend her to help anyone.. thx to Liz for being so helpful.. we love state farm.. thx liz"
"Thank you so much for the wonderful review! We’re thrilled to hear Liz was able to help you quickly and make the process smooth. She truly cares about our policyholders and your feedback means a lot to the whole team. We appreciate your trust in us and in State Farm. Thank you for choosing us!"
Rachel
November 18, 2025
"Cheyanne was phenomenal—professional, patient, and genuinely attentive. She took exceptional care of my needs and preferences."
"Thank you for the review Rachel! Making sure we’re here to answer questions and take care of what you need is always top priority for us. We appreciate you!"
christopher goudeau
November 17, 2025
"Cheyenne is always very helpful on the phone, she does such a great job at making sure you feel welcomed and reassured. Great company with great people!"
"Thank you for your review Chris! We’re glad Cheyenne is apart of our team!"
Timothy Sonnier
November 12, 2025
"Liz was great helping with everything"
"Thanks so much for the review Timothy! We are glad to have gotten you the help you needed!"
Tlsart 061499
October 22, 2025
"Cheyenne is super sweet and helpful!!"
"Thank you so much for your review! We appreciate you and your business!"
John Panzarella
October 20, 2025
"Cheyenne helped me with my home, car, AND life insurance! She's fantastic"
"Thank you so much John! We’re thrilled to hear that Cheyenne provided excellent service helping you with your auto, home and life insurance. We think she’s great too!"
Sean Crook
October 20, 2025
"Linda was amazing! She explains everything very well which helped me make the best decision to properly protect my family in an affordable manner"
"Thank you so much, Sean! We’re thrilled to hear that Linda made the process clear and easy for you. Our goal is always to help families find the right protection at our best price. We appreciate your trust and kind words!"
Ffhwus Bshsbs
October 13, 2025
"Liz Mosqueda was so helpful."
"I’m so glad Liz was so helpful! We are here to help navigate all your insurance questions. "
Jorge Sanchez
September 25, 2025
"Great overall experience. Very knowledgeable courteous and professional person. Insurance has always been a nightmare for me in this department, but in this case I am confident that I have made the right choice. Thank you Kishyra!"
"Thank you so much for the review Jorge! We know insurance is never anyone’s favorite topic (except ours!) we always strive to make it as painless as possible. Welcome to the State Farm family!"
Andrew Ruiz
September 25, 2025
"Was patient and very helpful 10/10"
"Thanks for the review Andrew! "
Emily Doyle
September 15, 2025
"Liz was very helpful when I reached out needing to add a driver and vehicle to our insurance. She provided all the necessary information and answered all my questions. I was able to get everything done via texting, which was super helpful during my busy work day."
"Thank you for the review Emily! We’re here to make it as smooth as we can when making changes and will conduct business in the best way we can for you! We appreciate your business!"
Jennifer Norris
September 8, 2025
"The agent Amanda was very helpful and made sure that everything was correct before we got off the phone. It was very easy process. Thank you State Farm for always being there when I needed good neighbor."
"Thanks for the stars! We’re glad you had a great experience!"
Sunshine
September 5, 2025
"All the ladies I've spoken with at State Farm are professional and kind. I've never had an issue with callbacks, quotes, getting questions answered or anything else! I appreciate that. Liz was actually a Huge help on a complicated bill over several months. Thank you Liz for staying on top of it!! 😀 💯"
"Thank you so much for the review! We always want to make the insurance process as easy as we can. We appreciate you!"
Donna Gober
September 4, 2025
"Liz was so helpful! I got pulled over for speeding and didn't have my paper proof of insurance with me then struggled with the app to pull it up. I called and Liz emailed me the pdf within seconds and I was saved! Fast, friendly service!"
"Thank you so much for the review Donna. We’re so glad to have you here!"
Phylis Frank
August 20, 2025
"Kishrya, was very helpful and professional to work with in assisting with my upcoming insurance needs... She was patient and understanding... Kishrya, thank you for your understanding and assistance..."
"Phylis, Thank you for your review! I’m so happy to hear that Alicia was able to help with your needs!"
Brian Scott
August 20, 2025
"Extremely friendly and helpful!"
"We appreciate you Brian!"
thia williamson
August 16, 2025
"Amanda was very helpful and was able to show varying rates that I could look at!"
"Thank you for the review Thia! We know you have a lot of options, and choosing the right coverage with the right price is so important to us! We’re so glad to have you with us!"
Veronica Toliver
August 12, 2025
"Kishyra S. was very helpful to me in addressing an app concern. She even made contact with State Farm Technical Services and called me back with more details on how to resolve my issue. I really appreciated her assistance. 🤓"
"Thanks so much for the review Veronica! We’re always here to make situations a little easier. We appreciate and are grateful for you!"
Bry Kenney
August 12, 2025
"Lana is professional, she’s smart, and dedicated to her clients. She gives us advice about what is best for our family and our changing needs."
"Thanks so much for the review Bry! It’s so important to check in to make sure you have the right coverage for what stage of life you’re in. We’re grateful for you and glad to help!"
mis vacasiones
August 11, 2025
"Es muy amable con las personas muy servicial y amable y siempre anda con la actitud asta los lunes Lizbeth"
"Thank you so much for the review! We always want to bring our best- especially Mondays! 😜"
Shishir Bhusal
August 10, 2025
"I don't have any car insurance in past and I don't have any idea about car insurance. She first explained me in simple way what's actually it is and she tried her all ways to make my insurance cost cheaper. Thank you so much Amanda for your help. Truly appreciate it!"
"Thank you Shishir! We believe it’s important to know what you’re paying us for each month. We’re glad to have made the process a little easier!"