State Farm® Insurance Agent Lana Richards
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
michelle herrera
August 28, 2026
"Excellent customer service would 10 out of 10 recommend. If you have any questions Lizbeth Mosqueda was amazing at explaining everything to us."
"We’re so glad to hear this Michelle! Thank you for the review, we think Liz is pretty great too!"
Tyler Palermo
August 28, 2026
"This office is the best! The whole team is incredibly kind and very helpful."
"Thanks so much Tyler! We appreciate you!"
Wilson Thomas
August 28, 2026
"Misty did a great job getting me the information I needed"
"Thank you Wilson! Misty does do a great job. We’re glad to have you with the State Farm family!"
Alexis Lara
August 27, 2026
"Lizbeth me ayudo bastante en agarrar mi seguro de vida, fue muy amable y respetuosa al hablar
Vengan con toda confianza a esta oficina, es la mejor de Beaumont Tx en atención al cliente, no hay otra mejor"
"Muchas gracias, Alexis! Nos alegra mucho saber que Lizbeth te pudo ayudar con tu seguro de vida. Gracias por confiar en nosotros!"
Renee Harvey
August 25, 2026
"Misty did a wonderful job getting me cheaper insurance on my House, Vehicles and Boat. She kept me posted and up to date on everything."
"Thanks Renee! We’re so glad Misty was able to get you the right coverage at the right price on your auto, home and boat insurance!"
Pat Landry
August 22, 2026
"Always there to help and also very fast response"
"Thank you for your review Pat! We appreciate your business and will continue to be here for you!"
kivon woods
August 21, 2026
"Cheyenne was very helpful and polite!"
"Thanks for the review Kivon! Cheyenne strives to stay helpful with all our policyholders!"
Stephen Atta
August 20, 2026
"Such an amazing soul.
Thank you for setting me up."
"Thank you Stephen! Liz is truly amazing and we welcome you to the State Farm family!"
kenneth allen
August 15, 2026
"Liz was very efficient and helpful in attending my needs. The process was simple and straightforward and she was able to provide me with the proper resources that I needed."
"Thank you for the review Kenneth. Keeping the simplicity while navigating all our complex policies is what we strive to accomplish. "
Raymond Chou
August 14, 2026
"Cheyenne was amazing!!"
"Thanks for the stars Raymond!"
Lucia Cruz
August 13, 2026
"Thank you so much for the service, Cheyenne. She walked me through the whole process while explaining my options."
"Thanks for the review Lucia. I’m glad Cheyenne was able to make sure everything was explained! We appreciate you!"
Chris Threadgill
August 11, 2026
"I insured a new motorcycle and Liz helped me. She needed a paper signed. She mailed it to me with a return envelope. She was very courteous and kind. Explained everything and answered my questions. Then followed up to make sure everything was good. Very professional."
"Thanks so much for the review Chris! Protecting your home and auto is so important to us. We look forward to growing our relationship!"
HOSSEIN RAHIMI
August 10, 2026
"They are always helping and available. Liz navigated me through multiple difficulties. Ask for her if you're not sure what to do."
"Thanks for the review Hossein! We are always here to help you navigate difficult situations. Thanks so much!"
Stephanie S
August 10, 2026
"If you want an insurance team that actually cares, go see Lana Richards State Farm. I went into their Beaumont office after a car wreck, and they already knew what happened and were ready to help. Cheyenne was amazing and went above and beyond to make sure all my needs were met. This compassionate, caring team reminds you why local service matters—internet insurance companies can't compete with this. Thank you, Cheyenne, and the rest of the staff for making a very bad situation a whole lot brighter."
"Stephanie, thank you so much for taking the time to share this! We know a car accident can turn ordinary life upside down, and I’m so glad Cheyenne and our team were able to make things a little easier for you. We truly believe taking care of people is what being a local agency is all about. I’ll make sure Cheyenne sees your kind words. Thank you for trusting our team to be here when you needed us. ❤️"
Grant Klein
July 15, 2026
"Honestly, the best experience I’ve ever had when it comes to shopping for homeowners and vehicle insurance. Liz and was extremely helpful and knowledgeable, as well as responsive to calls and emails. With Lana and her team, I truly know I’m getting a great rate with representation, THANK YOU!"
"Thank you for the review Grant! All of us at the office take pride in going the extra mile and bringing our best to you and I’m glad Liz gave you her best for your home and auto insurance. We appreciate your business and am so glad you joined the State Farm family!"
Michael Sculley
July 2, 2026
"Cheyenne was such a help either our claim. The process was seamless. She is very professional and delightful to work with!"
"Thank you for your review! Cheyenne does work hard to stay knowledgeable and professional. We are glad to have her and you as part of the State Farm family!"
Venu gangineni102
June 28, 2026
"I have contacted For road side assistance claim process to State Farm process, Cheyenne helped me a lot to go process smoothly..
Thank you Cheyenne.. appreciated.."
"Thanks so much for the review Venu! Cheyenne is committed to helping ensure every transaction and claim is processed as smoothly as possible. We appreciate you!"
Brandy Ginsel
June 12, 2026
"Love the fact that I can text and don’t have to call every time. My question was answered quickly by Cheyenne and she was also very kind!"
"Thank you so much Brandy! We’re glad the texting option made things easier for you. Cheyenne will be thrilled to hear your kind words- she truly enjoys helping our policyholders! "
Mea Ceja
May 21, 2026
"I would like to say that I really appreciate how Smoothly and pleasantly the claim was handled with State Farm. From my first conversation with our representative Liz to the closing of the claim she was so pleasant and helpful she made sure we had everything we needed.. I really appreciate her for taking so time to see to our claim . Thank you Liz."
"Thank you Mea! We will always make time to ensure you get the best help possible. We appreciate you!"
Lissy Isaac
May 20, 2026
"loved speaking with cheyenne today. very kind and understanding and answered all my questions easily - knowledgeable and explained things wonderfully. quoted us a life and auto insurance that’s less than what we pay for auto now! 10/10 recommend"
"Thanks so much for the review Lissy! We are so glad to hear about all Cheyenne helped with- Auto and life insurance is so important, and we are here to make sure you understand everything. Welcome to the State Farm family!"
Cindy Henderson
May 19, 2026
"Agent was very helpful and seemed to understand the issue I was calling about. My only concern is that I received a text that on June 5 the full amount of my bill was going to be taken out on auto pay. I called right back and said that wasn’t what I signed up for! My payment should yes only be about $25 or so as a monthly payment. I was reassured that the total amount of $350. + would not be taken out just yet he monthly payment. So if that is what’s going to happen then A+ to that agent."
"Thank you Cindy for the thoughtful review! We’re so glad we were able to help and reassure you. I checked on your account, and am happy to confirm that everything processed correctly! We truly appreciate you trusting us with your insurance needs. If we’ve been able to resolve your concern and earn that fifth star, we’d be incredibly grateful if you’d consider updating your review. Please don’t hesitate to reach out to us anytime. We’re always here to help!"
al davis
May 18, 2026
"Misty was very helpful, very quick at getting the quote and job done!"
"Thanks so much for the review Al! Misty is committed to bringing her best to you. We’re glad to have you!"
Jorge Perez
May 15, 2026
"Thank you misty for helping me get the insurance I needed"
"We are so glad Misty was able to get you the auto insurance that best fit you Jorge. We appreciate you!"
Tyler Walt
May 14, 2026
"Legit best insurance agent on the market"
"Thanks for the recommendation Tyler! We think you’re pretty great too!"
TRILLY GAMES
May 7, 2026
"Very reasonable pricing on motorcycle insurance, also whatever y'all are paying miss liz it ain't enough she's a big baller. Very educated on individual policies and even knows how billing will happen this is my second time ever buying insurance and she made it genuinely easy. Thanks again Liz"
"Thank you for the awesome review! 😂
We’re pretty convinced Liz is a big baller too. We appreciate you and trusting us for your motorcycle insurance and for shouting out Liz’s knowledge and customer service. Helping make insurance easy to understand (and affordable) is exactly what we strive for. Thanks for being apart of the family!"